About Infiniti Technology Consulting
Enterprise IT discipline from Disney, Parkway Properties, and beyond, now focused on growing businesses that can't afford to get technology wrong.
David Dunn
Fractional IT Director & Technology Consultant. Over 20 years of enterprise IT leadership behind every recommendation Infiniti makes.
David is a seasoned IT leader with over 20 years of experience, including a decade at Disney, where he supported 120,000+ global users across ABC, ESPN, and Disney Parks, rising from Help Desk Specialist to IT Helpdesk Supervisor.
After Disney, David became Senior IT Support Manager at Parkway Properties, where he spent nearly a decade managing 24/7 helpdesk operations, overseeing enterprise-level platforms, and leading major infrastructure projects. That experience sharpened every skill needed to run a modern IT consulting practice.
In 2025, David channeled that expertise into founding Infiniti Technology Consulting, helping small businesses overcome persistent IT challenges with the same discipline and standards he honed at the enterprise level. From Microsoft 365 migrations and SharePoint architecture to network installations and cybersecurity tools, he brings big-company know-how to businesses that deserve better technology support.
Certified in Microsoft, CompTIA Network+, Security+, and A+, David is based in Orlando, FL and passionate about delivering reliable, responsive IT solutions with a personal touch.
And beyond the technology, David's greatest mission is being the best dad he can be. That same sense of responsibility, care, and pride is reflected in the way he serves every client.
Who you're actually working with
A small, senior team, not a rotating help desk queue. Every engagement is backed by three people who've each run enterprise-scale IT before Infiniti.
Tae Kim
Cybersecurity & Support Expert
Tae brings 10+ years of MSP and IT infrastructure experience, backed by a Master of Science in Information Technology and certifications including CompTIA Security+, AWS Cloud Practitioner, and ITIL v4.
His cybersecurity experience is hands-on and broad: deploying and managing Bitdefender GravityZone and ESET Endpoint Security across 300+ endpoints, implementing EDR and endpoint hardening, and designing backup and disaster recovery solutions with defined RPO and RTO targets. He built security standards from the ground up, tuned the tools himself, and ensured full team adoption across 20+ clients.
Tae also has strong cloud experience across AWS, Azure AD, and M365, with PowerShell automation that cut reactive ticket volume by roughly 30%, and a track record of leading help desk teams with SLA and KPI structures he built from scratch.
Ken Mahan
Network & Infrastructure Expert
Ken is a seasoned IT infrastructure management professional with deep experience designing, managing, and securing enterprise technology environments. He has led infrastructure operations for Parkway Properties, a national real estate investment firm, overseeing servers, networks, storage, cloud services, disaster recovery, vendor relationships, and engineering teams while helping maintain 99% uptime.
His background also includes network administration roles with Withum, Awdoh, Avancent, AgfaPhoto, and Global Services Solutions, supporting complex multi-site environments, VMware, Citrix, Hyper-V, failover clustering, VoIP, firewalls, VPNs, and enterprise network equipment.
Ken also brings hands-on skills across AWS, Azure, Google Cloud, Veeam, CommVault, Acronis, Intune, PowerShell automation, cybersecurity tools, MFA, and business continuity planning. Before his civilian IT career, he served in the United States Air Force as a Database Manager, giving him a disciplined, mission-focused foundation for reliable technology operations.
What colleagues and clients say about David
Recommendations written by people David has worked with, as they appear on LinkedIn.
“I have had the pleasure of working with David for 10 years, and I can confidently say that he is one of the best IT professionals I have ever encountered. His expertise in the field is unmatched, and his deep knowledge allows him to solve complex technical challenges with ease. What truly sets David apart, however, is his exceptional customer service and positive attitude.”
“David's combination of technical expertise and Disney-trained customer service skills sets him apart in the IT field. His adaptability, patience, and deep understanding of all aspects of IT support ensure that every challenge is met with a solution-oriented mindset and an approachable, professional demeanor.”
“David has a proven track record of leading high-performing teams, streamlining IT support processes, and implementing best practices that enhance overall efficiency.”
“He won't quit until he figures out how to resolve the issue and you can always count on him to follow up with you and make sure that the issue was resolved to your satisfaction.”
Responsible AI, discussed honestly
David discusses practical, responsible AI adoption for local businesses on local media, a supporting capability at Infiniti, not the core service. The foundation is always security, infrastructure, and IT leadership.
Watch the segment
Ready to talk with David directly?
A small, senior team with one accountable point of contact from the first call through every day after. Schedule a strategy call, or start with the Technology Risk Review.